Authentication

Overview

Our system is distributed as a Helm chart and Docker images stored in our private Artifactory repository. You need valid credentials to access these resources during the installation process.

We support two authentication methods:

  1. Username and Password: Basic authentication with your provided credentials

  2. API Token: More secure method using generated tokens with configurable permissions

For production environments, we recommend using API tokens.

Requesting Access Credentials

New customers should have received initial credentials from our sales team. If you haven't received them, please contact [email protected].

For additional credentials or to replace lost ones:

  1. Log in to our Customer Portal

  2. Navigate to Account → Access Management

  3. Click Request New Credentials

  4. Submit the request

Requests are typically processed within 1-2 business days.

Authentication with Helm

Using Username and Password

You can provide your credentials directly in the Helm command:

helm repo add maisa-repo https://artifactory.company.com/artifactory/helm-repo \
  --username YOUR_USERNAME \
  --password YOUR_PASSWORD

Using API Tokens

API tokens are more secure than username and password authentication.

Use the token in place of a password:

helm repo add maisa-repo https://artifactory.company.com/artifactory/helm-repo \
  --username YOUR_USERNAME \
  --password YOUR_API_TOKEN

Authentication with Docker

The Helm chart needs to pull Docker images from our private registry. You need to configure Docker to authenticate with our registry.

Log in to our Docker registry:

docker login artifactory.company.com \
  --username YOUR_USERNAME \
  --password YOUR_PASSWORD

This command creates or updates the file ~/.docker/config.json with your credentials.

Authentication Troubleshooting

Next Steps

Now that you have set up authentication, you can proceed with:

Last updated